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How baji ok Handles Your Personal Information

Your account data — including your name, contact details, and payment records from bKash, Nagad, or Rocket — is collected only to run your account and process transactions. Access and use of this platform depends on your local law and eligible regions.

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baji ok How baji ok Handles Your Personal Information
DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct, or delete your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered phone number so we can locate your account quickly.

Live Chat Start a chat from your account dashboard. Available during standard support hours for data access and correction requests.
Email Support Send your data request to our support email. Include your registered number and the specific data you need reviewed or removed.
Help Centre Our help centre has step-by-step instructions for submitting a data request, updating account details, or closing your account.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply security measures across your account to keep your personal information and payment records safe. Here is how we handle the key areas of data protection on this platform.

Encryption in Transit

All data exchanged between your device and our servers — including bKash, Nagad, and Rocket payment details — is encrypted using SSL so it cannot be intercepted in transit.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account records are kept while your account is active. After closure, we retain data only as long as required by applicable law, then delete it from our systems.

Access and Correction

You can request a copy of your personal data or ask us to correct any inaccurate details. Submit your request via live chat or email with your registered phone number.

Common Questions About Your Data

Here are the questions we hear most often about how your personal information is handled on this platform.

We collect your name, phone number, email address, and the payment details you use — such as your bKash or Nagad number — to verify your identity and process transactions.

We share data only with payment processors like bKash, Nagad, and Rocket, and only the information they need to complete your transaction. We do not sell your data.

We retain your records for a period after account closure as required by applicable law. Once that period ends, your data is deleted from our systems.

Contact our support team via live chat or email with your registered phone number. We will locate your account and provide the data you have requested.

Yes. Submit a deletion request through live chat or email. We will process it in line with our retention obligations under applicable law and confirm once complete.

We use session and analytics cookies. You can manage or disable cookies through your browser settings, though some account features may not work correctly without session cookies.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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